Websites that bring in leads
and don’t break when you need them most

I build and maintain websites that stay fast, clear, and reliable over time.

Start a website project


Need it fixed now?

If something is down — I can fix it fast

Or call James at 208-515-9596


Two ways I can help

Fix something that’s broken

If your site is down, forms aren’t working, or something broke after an update — I can fix it quickly.Get it fixed!

Get a website that actually works

If your current site isn’t bringing in leads, I build and maintain websites that stay fast, clear, and reliable over time.Start a website project


Built on real-world experience

10+ years working on real-world websites, focused on clarity, stability, and long-term performanceStart a website project


Easy to reach when something comes up

Work directly with someone local, with straightforward communication and reliable support when you need itStart a website project


Start a website project

Or call James at 208-515-9596

If your current site isn’t bringing in leads

I build and maintain one that does

Most small business websites don’t fail all at once. They slowly break, fall behind, and stop bringing in new businessForms stop sending. Updates cause issues. Content gets outdated.
No one is actively maintaining it — so it becomes harder to manage and less effective over time.
That’s the real problem.


Built for leads.
Maintained so it stays that way

I build websites that are clear, fast, and focused on generating calls and inquiries.

Then I keep them updated and working properly over time — so you don’t have to deal with issues later


How this actually works

I handle updates, fixes, and changes over time — so your site stays current and working properly.

Build
We start with a clear, fast website focused on getting calls and inquiries.
Structured so it’s easy to update, not something that breaks every time you touch it.
Ongoing
I handle updates, fixes, and changes over time — so your site stays current, functional, and working properly.


What you get

You get a complete website built to bring in leads — with ongoing support to keep it working over time.

→ 5–7 page website tailored to your business
→ Mobile-friendly, fast-loading design
→ Clear layout focused on calls, bookings, or inquiries
→ Basic local SEO setup (structure, metadata, indexing)
→ Contact forms, call buttons, and integrations
→ Ongoing updates, fixes, and support
→ Hosting and performance management
Most projects fall in the $2,500–$5,000 range depending on scope


Built on real-world experience — focused on reliability

10+ years working on real-world websites, focused on clarity, stability, and long-term performance

→ Experience working on live business and SaaS platforms
→ Focus on clear structure and usability, not trends
→ Comfortable maintaining and improving existing systems
→ Direct communication, no handoffs or layers
→ Long-term mindset, not one-off projects


Local to Boise.
Easy to reach when something comes up

Work directly with someone local, with straightforward communication and reliable support when you need it


Start a website project

Or call James at 208-515-9596

Clients

A look at what I've built for businesses like yours


Start a website project

Or call James at 208-515-9596

Fixes

If something is down — I can fix it fast

Need it fixed now?

Most issues handled same-day

Or call James at 208-515-9596

About

Hi, I'm James

James Grey

I've spent ten years designing and maintaining websites for real businesses

I know what breaks, why it breaks, and how to fix it without overcomplicating things.Boise Web Help is how I work with local businesses directly—no agency middleman, no bloated proposals.You get someone who's done this at a professional level, available when you actually need them.

Start a website project

Or call James at 208-515-9596

Menlo College

Website redesign & performance improvement

Overview
2024 · Web Design & Development
Menlo College's site was losing prospective students before they could find key actions like Apply, Visit, or Give. We rebuilt the structure, cleaned up navigation, and improved performance across desktop and mobile.The problems
→ No consistent design or structure across pages
→ Key actions were buried and hard to find
→ Poor mobile experience and slow load times
→ Weak SEO structure hurting search visibility
What we did
→ Rebuilt content structure and navigation from the ground up
→ Designed a responsive UI system and component library
→ Migrated to WordPress for better speed and maintainability
→ Built in SEO structure across templates and markup
Results
→ Bounce rates dropped after launch
→ Admissions page engagement increased
→ Performance scores improved across all devices
→ Admissions team reported measurable usability gains

Allen Roofing

Contractor website rebuild

Overview
2024 · Web Design & Development
Allen Roofing had a strong offline reputation, but their website wasn't keeping up. Key actions were hard to find, mobile performance was slow, and the overall structure didn't reflect the credibility of the business.We rebuilt the site from the ground up — focused on performance, clarity, and making it easy for customers to request a quote or get in touch.The problems
→ Outdated visual structure that didn't reflect brand credibility
→ Quote and contact flows were unclear and hard to complete
→ Weak local SEO and inconsistent page structure
→ Slow mobile performance and confusing navigation
What we delivered
→ Rebuilt the site on a WordPress system focused on performance and maintainability
→ Updated visual layout to improve clarity and consistency
→ Simplified primary user flows (quote requests, contact)
→ Implemented semantic HTML and structured metadata to support local SEO
→ Created a modular content structure for easy ongoing updates
Results
→ Increased use of quote and contact forms following launch
→ Improved page load performance across devices
→ Better visibility for core service-related search terms
→ Higher overall engagement after launch

Spectrum

Telecom landing pages and UI assets

Overview
2021–2022 · UI Design
Spectrum needed a steady, reliable output of landing pages and digital assets built within a strict brand system. The work demanded consistency, accuracy, and repeatability across high-volume campaign launches with tight turnaround times.What we delivered
→ Landing pages for promotional and product campaigns
→ Reusable layout components aligned with Spectrum's design system
→ Digital ad assets (display and social) built from approved briefs
→ Spacing, accessibility, and brand compliance maintained across all deliverables
→ Redlines and layout files prepared for developer handoff
Key constraints
→ High production volume with short turnaround windows
→ Strict brand and legal requirements on every deliverable
→ Coordination across internal teams and external vendors
Results
→ Consistent, on-brand output delivered across multiple campaign launches
→ Reusable component library reduced production time on repeat formats
→ Zero brand compliance issues across delivered assets
→ Developer handoff files accepted without revision cycles

SubHQ

Field operations platform UI system

Overview
2022–2023 · UI / Product Design
SubHQ was a web-based platform built to support jobsite operations — bidding, scheduling, and asset handoff. The client needed a coherent interface system and core workflows capable of handling a complex, multi-role operational product.We designed the full system end-to-end. The product wasn't commercially launched due to funding constraints, but the design system and workflows were production-ready and fully documented for development handoff.What we delivered
→ Complete UI component library in Figma: tables, forms, modals, drag-and-drop elements
→ UX flows for bidding, scheduling, and asset handoff
→ Interactive prototypes for internal testing and stakeholder review
→ Components and patterns documented for developer handoff
→ Modular system designed for use across product and marketing surfaces
How we worked
→ Collaborated with product and engineering to align on requirements and constraints
→ Participated in regular feedback cycles to refine flows and components
→ Adapted the system as product scope and priorities evolved
Results
→ Production-ready interface system delivered and fully documented
→ Component library structured for handoff and future build-out
→ Core workflows designed and validated through internal testing
→ System flexible enough to support a complex, multi-role platform

Project Snaps

Field photo capture for low-signal environments

Overview
2023–2024 · Product Design
ProjectSnaps was a mobile-first tool built for contractors capturing jobsite photos in low-signal conditions. The client needed a system that worked under real-world field constraints — unreliable Wi-Fi, non-technical users, and fast-moving job sites where friction kills adoption.We designed the full product end-to-end: UX flows, component architecture, and a responsive UI system built to scale.The product wasn't commercially launched, but the design system was production-ready and fully documented for development handoff.The problems
→ Field crews needed to capture and tag photos without reliable connectivity
→ Existing tools added steps that slowed down crews under jobsite pressure
→ Non-technical users (supers, contractors) required zero learning curve
→ The system needed to stay lean — no scope creep, no feature bloat
What we delivered
→ End-to-end UI across phone and tablet: forms, feeds, tagging, uploads, project views
→ Offline-first UX flows designed for unreliable connectivity
→ Modular component library built for developer handoff and future scaling
→ Interactive prototypes used in pitching and investor presentations
→ Core user flows: tag, capture, upload, search, share
Results
→ Complete, production-ready design system delivered and documented
→ Prototypes successfully used in investor and stakeholder presentations
→ Component library structured for handoff and future build-out
→ Product decisions shaped directly by design constraints and user flow work

Style guide

Style guide

Patterns

Components

Reports mockup

Website

Brand

Campaign assets, signage, and event materials

Overview
2024 · Visual / Brand Design
A client needed a full range of physical and event-related design materials to support client-facing campaign launches. The work required clear, consistent output across multiple formats — often under tight timelines and within fixed brand constraints.What we delivered
→ Campaign visual assets for product launches and events
→ Large-format signage and environmental graphics
→ Packaging, promotional materials, and branded items
→ Merchandise design: apparel, stickers, giveaways
→ Event materials: posters, booth graphics, banners
How we worked
→ Adapted brand across print, environmental, and physical formats
→ Prepared print-ready files to production specifications
→ Managed client review and revision cycles
→ Delivered under tight event and campaign deadlines